Last Updated: 4 March 2026
These Booking Terms explain how appointment enquiries and booking services work when using the Private GP London Direct website.
By submitting an enquiry or requesting an appointment through our website, you agree to the terms set out below.
If you have any questions regarding these Booking Terms, please contact us using the details provided at the end of this page.
Telephone: 020 3051 7294
Email: info@privategplondondirect.co.uk
Address: 85 Tottenham Court Road, London W1T 4TQ
Our Role
Private GP London Direct LTD operates as a booking facilitation service that helps individuals find and arrange appointments with independent private GP clinics in London.
Our role is limited to assisting users in connecting with suitable clinics and helping coordinate appointment enquiries.
Private GP London Direct LTD does not provide medical treatment, diagnosis, or healthcare services. All medical consultations and clinical care are delivered by independent healthcare providers.
Appointment Requests
When you submit a booking request through our website or contact our team, we may ask for certain information to help arrange an appointment. This may include:
• Your name and contact details
• Your preferred appointment date or time
• Your location preferences
• Basic information needed to connect you with an appropriate clinic
This information may be shared with an independent private GP clinic in order to arrange your appointment.
Appointment Confirmation
Submitting a booking request does not guarantee that an appointment will be available.
Once a suitable clinic has been identified, the clinic may confirm the appointment directly or through our service.
Appointment availability, consultation times, and scheduling are determined by the individual clinic.
Consultation Fees
Consultation fees and any other charges are determined by the independent clinic providing the medical service.
Private GP London Direct LTD does not set or control clinic fees.
Patients are responsible for confirming any applicable fees directly with the clinic prior to attending an appointment.
Payments
In most cases, payments for consultations or medical services are made directly to the clinic providing the appointment.
Private GP London Direct LTD does not typically process payments for medical consultations unless explicitly stated.
Where payments are required, the clinic will explain the applicable payment methods and terms.
Cancellations and Changes
If you need to cancel or reschedule an appointment, you should notify the clinic as soon as possible.
Cancellation policies, notice requirements, and any associated fees are determined by the clinic providing the appointment.
Private GP London Direct LTD cannot guarantee that changes or cancellations will be possible once an appointment has been confirmed.
Patient Responsibilities
When requesting or attending an appointment arranged through our service, you agree to:
• Provide accurate and truthful information
• Attend your scheduled appointment or notify the clinic if you cannot attend
• Follow any instructions provided by the clinic regarding your appointment
Providing inaccurate information may affect the clinic’s ability to provide appropriate care.
Medical Services
All medical consultations, treatments and clinical decisions are made solely by the independent healthcare provider delivering the service.
Private GP London Direct LTD does not provide medical advice or clinical services and does not influence the medical decisions made by healthcare professionals.
Limitation of Liability
Private GP London Direct’s role is limited to facilitating appointment enquiries and helping connect users with independent healthcare providers.
To the fullest extent permitted by law, we are not responsible for:
• The medical services provided by clinics
• Clinical decisions made by doctors or healthcare professionals
• Appointment availability determined by clinics
• Consultation fees set by clinics
Complaints
If you have a complaint relating to the booking service provided by Private GP London Direct LTD, please contact us using the details provided below.
Complaints relating to medical treatment or clinical care should be directed to the clinic or healthcare professional that delivered the service.
Changes to These Terms
We may update these Booking Terms from time to time to reflect changes in our services or legal requirements.
The most recent version will always be available on this page with the date of the latest update.
Contact Us
If you have any questions regarding these Booking Terms or the services provided through this website, please contact us.
Telephone: 020 3051 7294
Email: info@privategplondondirect.co.uk
Address: 85 Tottenham Court Road, London W1T 4TQ